Front Office Success

Webinar: “Front Office Success”
Presenter: Elizabeth W. Woodcock, MBA, FACMPE, CPC


View Webinar


The Healthcare CPA Team at Jones & Roth recently presented an education webinar on Front Office Success with Elizabeth Woodcock. We covered key success factors and tips for managing this important and challenging role in the medical practice.

Elizabeth Woodcock is a professional speaker, trainer and author specializing in medical practice management. Elizabeth has focused on medical practice operations for more than 20 years. Combining innovation and analysis to teach practice operations, she has delivered presentations at regional and national conferences to more than 200,000 physicians and managers. In addition to her popular email newsletters, she has authored 15 best-selling practice management books, and published dozens of articles in national healthcare management journals.


The webinar discusses:

  • Overview of Position
  • Hiring protocols
  • Training
  • Service
  • Telephones
  • Scheduling
  • Time-of-Service Collections
  • and much more!