Photo of doctor and patient talking on a telemedicine video appointment

Healthcare Webinar Recording “Telemedicine: The New Normal”

Filed under:

FQHC, Healthcare

“Telemedicine in the New Normal: Best Practices in Coding, Reimbursement & Workflow”
with Elizabeth Woodcock, MBA, FACMPE, CPC

In this fast-paced, content-rich webinar, we’ll spotlight the pandemic-driven dive into telemedicine and the ever-present challenges of getting paid and efficiently delivering ambulatory care. The rules and regulations about coding for telemedicine and other virtual services changed as rapidly as the spread of the disease.

Join nationally-recognized practice management expert Elizabeth Woodcock, MBA, FACMPE, CPC, to review the coding for all non-face-to-face services: telemedicine, eVisits, virtual services, remote patient monitoring and more! Correct coding is a wonderful achievement, but it doesn’t necessarily mean money in the bank. This session will also discuss best practices in getting paid. Finally, your practice turned on a dime to deliver quality medical care to your patients; this session will focus on discussing steps to ensure your new workflow is sustainable.

Webinar Resources:

Webinar Presentation Slides (PDF)
Handout for Community Health Centers (PDF)

Learning Objectives:

  • Understand coding for telemedicine and virtual services.
  • Implement best practices for billing and collecting from payers, as well as patients.
  • Identify opportunities for operating an office under the new normal.


This Presentation is for: 

  • Physicians
  • Practice Managers
  • Clinic Financial Managers
  • HR / Recruiting Managers



Photo of Elizabeth Woodcock

Elizabeth Woodcock is a speaker, author and consultant who specializes in helping physician practices achieve and sustain patient satisfaction, practice efficiency, and profitability. She is nationally recognized for her outstanding presentations and writings aimed at improving the business of medicine. Her education and expertise, combined with her humor and an engaging delivery, make her popular with physicians and administrators alike.

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